Terms of service

 

Terms of Service

Welcome to Luck Yao. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions.

1. Agreement to Terms

By placing an order on this website, you acknowledge that you have read, understood, and agreed to all our policies, including the Shipping Policy, Return & Refund Policy, and Disclaimer. 

2. Product Nature All our products are natural crystals and handcrafted items. Each piece is unique. Minor variations in color, size, and texture are natural characteristics and not considered defects.

3. Personal Responsibility

You understand that our products are for spiritual and decorative use. Luck Yao is not responsible for any decisions made or actions taken based on the spiritual information provided on this site.

4. Order Accuracy

It is your responsibility to provide accurate shipping information. Luck Yao is not liable for orders delivered to incorrect addresses provided by the customer.

5. Modifications

We reserve the right to update our prices, products, and terms at any time without prior notice.

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Contact Information

If you have any questions or need assistance with your order, please reach out to us. We are here to help!

Email: luck-yao@hotmail.com

Response Time: We usually respond within 24-48 hours. Thank you for your patience.

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